‘Tips or else!’: DoorDash Tests the Patience of Non-Tippers

Bankrolling America’s Gratitude with Bankrate’s Discovery

Of all the rotten cheese! Bankrate recently split the bill and discovered that Americans are giving fewer tips to service workers. Seems like we can’t keep our pockets open as well as our mouths.

‘No-tip-no-nosh’ Policy by DoorDash

In a radical new move, somewhat reminiscent of your mom forcing chores on you, DoorDash is experimenting with a new feature. Picture this: you’re famished, you’ve just ordered that large pepperoni pizza with extra cheese on the app, and then you decide to tip exactly as much as your current level of generosity: zero dollars. But, alas! The app protests with a pop-up.

A pop-up that pops up when you evade tipping

Here’s what happens: Insert a zero in the tip box and voila, a pop-up appears. This electronic guilt-trip is DoorDash’s desperate move to coax customers into tipping their overworked and undertipped drivers before the hunger-quenching order arrives. Think of it as a gentle nudge (or a swift kick) to your frugal conscience.

Hot Take:

Is it just me or is DoorDash channeling some strong ‘passive-aggressive aunt on Thanksgiving’ vibes? One minute you’re looking forward to your food, the next you’re feeling accused for not leaving an extra tenner. DoorDash seems committed to making sure that even if you don’t feel the heat of the kitchen, you can surely feel the guilt. Well played, DoorDash, well played.

Original article: https://techcrunch.com/2023/11/02/doordash-tests-warning-non-tippers-that-their-order-could-be-slow-to-arrive/